Tracking help desk support issues and customer service inquiries can be a virtual nightmare without the right tools and helpdesk application. Whether your organization is small, medium or large, keeping issues from falling between the cracks can be critical to managing customer relationships and providing great customer support.

RESPIT is a web based help desk support software application with incredible benefits. With RESPIT, there is no individual desktop installation necessary. This product installs once (either on your server, or a rented solution offered by us), and can be used immediately.

RESPIT EFFECTIVELY HANDLES

RESPIT allows you to support your entire employee/customer base through a single, web-based system that can be used by anytime, anywhere. Regardless of where you are located, this issue tracking Solution accepts requests for service and allows you to assign requests automatically. With our solution, you can literally provide national or international service from a single point. In addition, you can re-brand our product with your logo and corporate colors to deliver a seamless approach to customer service.

Customization Capabilities:
This is a flexible product which supports component based architecture for future enhancements.